Patient Information

New Patient Information

Welcome to Miami Dade Medical & Rehabilitation Center! We're excited to have you as a new patient. To help us provide you with the best possible care, please complete the following steps before your first visit.

Before Your First Visit

1

Download and Complete Patient Forms

Fill out our new patient registration forms, medical history questionnaire, and consent forms. You can download these below or complete them in our office 15 minutes before your appointment.

Registration Form (PDF) Medical History (PDF)

2

Verify Your Insurance

Please bring your insurance card(s) to your first appointment. We'll verify your coverage and explain any copays or deductibles.

3

Gather Medical Records

If possible, bring a list of current medications, recent lab results, and contact information for your previous healthcare providers.

4

Arrive Early

Please plan to arrive 15 minutes before your scheduled appointment time to complete any remaining paperwork.

Insurance & Billing

Miami Dade Medical & Rehabilitation Center accepts most major insurance plans. We're committed to making healthcare accessible and will work with you to maximize your insurance benefits.

Accepted Insurance Plans

We proudly accept a wide range of insurance plans:

Don't see your insurance listed? Please call us at (786) 334-6928 to verify coverage.

Payment Options

We accept cash, checks, and all major credit cards. Payment is due at the time of service unless prior arrangements have been made.

Billing Questions

If you have questions about your bill, please contact our billing department at (786) 334-6928 or email support@mdmrehab.com

Patient Portal

Our secure patient portal gives you 24/7 access to your health information and allows you to communicate with your healthcare team from anywhere.

Portal Features

📋

Medical Records

View test results, visit summaries, and immunization records

📅

Appointments

Schedule, reschedule, or cancel appointments online

💊

Prescriptions

Request refills and view medication history

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Secure Messaging

Communicate with your care team securely

💳

Pay Bills

View statements and make secure online payments

📝

Forms

Complete forms and update personal information

Access Patient Portal Register for Portal

Frequently Asked Questions

How do I schedule an appointment?

You can schedule an appointment by calling us at (786) 334-6928, using our online patient portal, or visiting our office during business hours. We offer same-day appointments for urgent needs.

What should I bring to my appointment?

Please bring your insurance card(s), a photo ID, a list of current medications, and any relevant medical records. For new patients, arrive 15 minutes early to complete paperwork.

What is your cancellation policy?

We request at least 24 hours notice if you need to cancel or reschedule an appointment. This allows us to offer the time slot to another patient who may need care.

Do you offer telehealth visits?

Yes! We offer virtual visits via video call for many types of appointments. Ask about telehealth options when scheduling your appointment.

How can I request a prescription refill?

You can request prescription refills through our patient portal, by calling our office, or by having your pharmacy contact us directly. Please allow 48 hours for refill requests to be processed.

What are your office hours?

We're open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. We're closed on Sundays and major holidays.

Do you accept walk-in patients?

While we prefer scheduled appointments to minimize wait times, we do accept walk-ins based on provider availability. We recommend calling ahead to check current wait times.

How do I get my medical records?

You can access most of your medical records through our patient portal. For complete records or records to be sent to another provider, please complete a medical records release form available in our office or on our website.

What if I have a medical emergency?

If you're experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. For urgent but non-emergency issues, call our office during business hours or use our after-hours answering service.

Patient Rights & Responsibilities

At Miami Dade Medical & Rehabilitation Center, we are committed to providing respectful, quality healthcare. We believe in treating every patient with dignity and transparency.

Your Rights as a Patient

Receive respectful, considerate care from all staff members
Privacy and confidentiality of your medical information (HIPAA)
Access to your medical records
Participate in decisions about your healthcare
Receive information about your diagnosis and treatment options
Refuse treatment and be informed of the consequences
Receive an itemized bill and explanation of charges
Voice complaints or concerns without fear of retaliation

Your Responsibilities as a Patient

Provide accurate and complete medical history information
Treat staff members with courtesy and respect
Keep scheduled appointments or provide 24-hour notice of cancellation
Follow the treatment plan recommended by your provider
Ask questions if you don't understand something
Pay for services in a timely manner
Inform us of changes to contact or insurance information